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Once you’ve decided to disable the Parental Controls on Battle.net, there are several ways to do so. You can use the Parental Controls Dashboard to manage the child’s play time, or you can contact Blizzard directly and submit a web ticket. Make sure that you provide legible identification. Government-issued photo ID or birth certificates are acceptable. If your child is a minor, school ID is not acceptable. You can also choose to restrict player chat and player behavior. You can disable these controls from the Dashboard, or contact Blizzard to remove them altogether.
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Setting up time limits
In the Parental Portal, parents can set the time limits for their children. These time limits are either daily or weekly. The daily time limit is set at five in the morning in the selected time zone. The weekly time limit is set to four in the morning on the following Sunday. Time limits begin thirty seconds after a player logs in. If the child exceeds the daily time limit, the parent can override the setting and reset the time limits.
Once the child reaches the specified age, the parent can remove the parental controls. Parents can disable this option through the Parental Controls Dashboard, or contact Blizzard support to remove the parental controls. Those wishing to disable parental controls should have a legible scan of their photo identification to verify their identity. Government-issued photo IDs are accepted, as are birth certificates for minors. However, school IDs are not accepted as a valid identification. Parents can also limit the number of hours their children can play the game.
Disabling parental controls
If your child has been logging into the game without your permission, you can disable parental controls on Battle.net. You can do so in the parent controls dashboard or by submitting a web ticket to Blizzard. For minors, you can present government-issued photo identification or a birth certificate. School IDs will not be accepted. The main purpose of parental controls is to monitor and manage the time spent playing the game, as well as to restrict certain features of the game. You can also set restrictions on player chat.
Once you’ve confirmed that the email address linked to your account is correct, you can change the Parental Controls settings for your account. You can select which options to turn on or off. For example, you can control your child’s access to certain types of content, or block them completely. Parents can even manage purchases, but this is not recommended for young children. Parents should monitor their children’s use of the service and enforce limits on what they can and cannot purchase.
